Centrelink’s service degrading over the years and they don’t care

A ‘trend’ in many industries, be it medical or welfare and to a lesser extent retail, is that customer service is going downhill, period.

Customers/clients/recipients are now forbidden to complain, about the poor service they must endure, as a result of signage when one walks into a premises that states that no ‘aggressive’ behaviour will be tolerated.

The operative word there is obviously aggressive, where this can be interpreted as the customer not being happy that he/she cannot get through as a result of a poorly installed phone system or as a result of the staff not being bothered to answer the call.

The federal government’s welfare system under not one name but many guises from a true government department, that being the DSS (Department of Social Security) to businesses under the label Centrelink to now ‘Services Australia’  has been deliberately failing vulnerable Australians over the decades.

One of the more recently publicised so called ‘failures’ (which was deliberate by design) was that of ‘Robodebt’, where many vulnerable recipients committed suicide as a result of government extortion and unlawful demands, remembering the ‘Towards Zero’ road campaign in Victoria, where the so called modus operandi is that if it just saves one life it’s worth it.

At the end of the day, the government hates [financially] poor people, as they are a liability and not an asset that brings in the tax dollars for the coffers of those in government and keeping their precious 'economy' going.

Also the government wants/needs an unemployment pool where control over the population is wielded where full employment is not on any government agenda.

An interview with a person who works within what is now called ‘Services Australia’ has unearthed some abhorrent practices and attitudes towards welfare recipients.

“We just don’t care about the people calling us” stated the source, further mentioning that staff regularly hang up on the person on the other side, because the staff knows that they must call back later and hopefully the same call centre person will not be ‘bothered’ by the caller.

It’s like some sort of sick abuse of power.

What many callers are oblivious to is what the source stated next, that being the source bragging saying that “You should see what we do”, mentioning that during a call, a staff member will put the caller on hold giving the impression that the matter is being looked into, but the staff member is going for a toilet or a ‘smoke’ break, or even for a full lunch break, further emphasising the ‘care’ factor, that being not caring if the caller hangs up, hoping that another staff member will take the call as allocated by the computer system.

MANY people are pushed to the edge, when it comes to dealing with the welfare business, where the more vulnerable ones, e.g. recipients of Veteran Affairs, truly do not have any remedy in sight, where some may make a rash life altering decision as retaliation to a (deliberate) toxic system.

When the source was asked to put this information ‘on the record’, a laughing response was given, which was followed by a sarcastic remark of how the government treats whistle blowers.

The best way to deal with this is anonymous document dumps, laughed the source.

Poor behaviour and performance is now being normalised or excused with signage that warns customers/consumers/recipients that can be interpreted that ANY form of complain can/will be seen as abusive where police will be called and the (alleged) assailant charged with a criminal offence.

Victim blaming at its best, what to expect from a fascist government.

That’s life in a new age colony.

Feel free to type in Centrelink in the search bar to find more articles that have been mentioned in the public news media. 

Imagine how much more information is deliberately hidden, which is technically in the public interest, as it is the 'public' that funds these organisations in effect being stakeholders.

The Australian Twitter Files - Senator Alex Antic

Why did the Department of Home Affairs make 4,213 requests to social media companies to censor COVID-related matters?

Who decides what is “mis information” or “dis information” in the bureaucracy/social media censorship industrial complex in Australia today?

Watch as I question the Department during Senate estimate about this incredible development confirming what many Australians already suspected.

See video:

Masons and the ‘secret plan of Canberra’

The Lodge St Andrew Queanbeyan No. 56’s newly invested Worshipful Master and his officers/team for 1977.

POWER struggles, clandestine activities and conspiracy theories… just another day in the nation’s

Not exactly, but in this tale there’s no shortage of intrigue, political and otherwise, as well as things known and unknown: just one of the latter, that both Queanbeyan and Canberra have a long-standing association with the most obscure and arcane of organisations, Freemasonry. 

It may even surprise many to learn that the man dubbed the “father of Canberra” for helping ensure the new Federal Territory was sited alongside his hometown of Queanbeyan, John Gale, was a founding member of the brotherhood in this region.

The ancient craft, said to be linked to the Knights Templar – themselves decimated on Friday the 13th, 1307 when King Philip IV of France condemned them rather than repay a debt owed – and identified with fancy outfits, prestigious titles and an exclusively male membership, arrived on these shores with the First Fleet. In 1845, Sydney Lodge No.1 was instigated.

Thirty-two years later, Lodge St Andrew Queanbeyan No. 56 was brought into being with Gale one of the leading lights (and later leader), while the newly installed principal of the equally new Queanbeyan Public School, Richard Van Heythuysen, was its first Right Worshipful Master.
In the early days, the local Masons were a peripatetic lot with meetings moving from the Protestant Hall to the Loyal Happy Home Lodge of the Independent Order of Oddfellows of the Manchester Unity (I kid you not).

By 1924, enough resources were at hand for the Freemasons to construct their own imposing Temple, directly opposite the current Council Chambers – and, yes, replete with every conceivable emblem and symbol associated with the organisation from the tools of its original stonemason membership such as the square and compass, to allusions to mortality, which often includes skeletons (literally in the closet).

So popular was Freemasonry in Australia, particularly with veterans returning from World War II when it was estimated one in six men were part of the fraternity, that between 1924 and 1967 up to four Lodges or Chapters existed in Queanbeyan alone.

Canberra followed suit only a decade after it was declared the Seat of the Commonwealth: in 1923, Lodge Canberra No. 465 was established and within four years the city would boast a second.

John Gale decked out as Worshipful Master.

Always endeavouring not to be outdone by its neighbour, today the capital claims seven operating Lodges, the first of the modern batch, Lodge Ethos, appearing in 1964. It’s no coincidence it sports the same moniker as the statue which stands in Civic Square: Ethos translates to “spirit of the community”, to which Freemasons claim their ultimate duty is oriented, while the sculpture holds aloft another most significant Masonic symbol, the sun, signifying enlightenment.

Similar to the theory that Washington DC is Masonic in design, in 1994 author Peter Proudfoot suggested there was a “secret plan of Canberra” bearing all the hallmarks of the architecture and influence of Freemasonry. Perhaps providing some support to these assertions, Masonry symbology can easily be found in prominent places, amongst them, the War Memorial.

And notable Canberrans to have worn the apron? Many a Prime Minister, from an originator of the Australian Labor Party, Sir Joseph Cook (1860-1947), to the Conservative Sir Robert Menzies (1894-1978), as well as Governor-General Lord Gowrie (1872-1955) for whom another ACT Lodge was named.

Et tu, Queanbeyan? Well, it would go on to boast one of the most well-known Freemasons in the country; Brother William Thompson, a member of the NSW Legislative Assembly, appointed Grand Master of the United Grand Lodge of NSW in 1914 and lauded for significantly increasing membership, Temple numbers and the creation of the Masonic school at Baulkham Hills, which still bears his name.

For all the alleged secrecy though, it’s surprising how regularly the local papers reported most of the goings-on and even the membership lists – perhaps everything except who brought the goat (another fallacy it seems: it’s actually an acronym for “God of all things” – despite the fact the organisation unequivocally states they’re non-religious).

And female I may be, but I’m on the level with you when I tell you I know these things first-hand. So mote it be.

Nichole Overall is a Queanbeyan-based historian, author and journalist.

2 Responses to Overall / Masons and the ‘secret plan of Canberra’

Karen Kidd says: May 26, 2016 at 3:18 pm

As an Freemason based in the U.S., I gotta wonder, how does one “instigate” a Lodge?

This article has more than a few chronology issues, not the least of which is that there has never been a Sydney Lodge No 1

And, hey, I’m female, too. It’s not unheard of, certainly not to anyone who knows things first hand. You know there’s a woman Freemason on your 50 dollar bill, right?

Reply

Mistress of Mystery says: May 30, 2016 at 1:17 pm

Thanks for the feedback – chronologically and factually it was checked out prior to publication by our local Masons and none suggested info was erroneous. It’s also my understanding that ‘female Masons’ are not part of the Order to which I refer but a separate organisation, in Australia at least, the Order of the Eastern Star – although I believe Lodge numbers are relatively few.
The word ‘instigate’ was used in the sense of being initiated or brought about, as per definition.
Will definitely look into info about our $50 note though.

Source:citynews.com.au

YouTube Premium - Do not pay for it!

As usual, Google is defrauding its customers and ripping off content creators.

See explanation in the following video:

Australia, the 'free speech' colony - Canberra silenced posts on COVID

According to some US Human Rights report, Australia is a constitutional democracy.

Well, what they don't tell you in this report is that Australia, according to the constitution is a colony, albeit a self governing one.

One would expect 'free speech' to be part of this thing called democracy, no?

No, not in the colony called Australia.

Free speech may be illegal soon, the way things are going, and people's right to gather en masse for the purpose of solidarity in relation to a particular government action has already being put into the illegal pile, well without prior government approval, anyway.

Actions of this calibre are all part of the Nanny State, Penal Colony Policies agenda.

Australia, Alcatraz v2.0, the 'free range' prison isle.

Microsoft Is Decrypting Your Files in The Cloud

See video: 

Microsoft is a corporation that works closely with supplying data to the Five Eyes  TVEY global surveillance network.

It is therefore doubtful if there will be any legal repercussions with regards to this action.

Warning: Microsoft products are not recommended for use if you value your privacy and security.

Reforming the People's Court, Victorian Magistrates' Reactions to Change

See report:

Source: https://www.aic.gov.au/sites/default/files/2020-05/13-90.pdf

The Voice - what it's really about, what the people want

What the mainstream media does not want you to know.

See speech in the video below.

People in government have been deceiving their constituents with reference to referendums for generations.

The newest one labelled as 'The Voice' is another ploy for the benefit of those in government and not their constituents.

It's about taking away the people's rights, the biggest land grab in the colony's history and other items on the agenda.

See video that the mainstream media did not report on:

 

Actions of this calibre are for the purpose of expanding the nanny state agenda.

Quite simply put, do not vote yes to 'the Voice'.

MANY people are in error about 'the voice'.

Indigenous Australians already have a voice, as defined in the Commonwealth Constitution Act.

Please also note that a corporation that withheld vital documentation regarding the fact that their trail drug would kill people is now sponsoring the voice.

It seems that all the government needs to push through a referendum is corporate sponsorship.

The colony's corrupt government in action.