30 March 2012

Big W DVD scam

A common practice of deceit amongst retailers is to falsely advertise products that are on sale, and at the same time do not supply stock to the public.

This practice is well known in the retail industry, as it is used to get the customer into the store, and then the salespeople 'upgrade' the customer to a dearer product or service.

What the store also does is offer this product to its employees at reduced cost, thus depleting the stock for the general public.

The product in the spotlight in this post is the humble 10 pack of blank DVDs .

Big W in its various stores did not have any stock of the advertised product that was on sale, for approximately one month.

Misleading, deceptive and false advertising is illegal in Australia, and is punishable by law.

The Australian consumer watchdog that is supposed to protect the consumer stands idle in this matter, thus in effect supporting the deceptive advertising by Big W.

1 comment:

  1. same with the new iPAD!!! the lady said they never got the wifi only version in, but if you put a deposit down and wait, you might get it depending on how many Apple provides them. Load of bullshit.

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