How 'dodgy' is the company Apple?
It manufactures its phones to only last a year so that the herd population can fork out another fist full of dollars ($AU1800).
No multi billion dollar class action lawsuit to teach the fraudsters at Apple a lesson ??? !!! ???
Please note:
We do not recommend the purchase of Apple phones or other products.
See article from 13 Sep 2017 by thesun.co.uk of the headline:
The iPhone is only guaranteed to last for one YEAR, Apple admits in bombshell court documents
APPLE has revealed that its iPhones are only guaranteed to last for one year.
Smug Samsung, Motorola, HTC and OnePlus fans will be pleased to hear the news about Apple's short life expectancy
Apple prides itself on quality, design and value for money.
But it turns out the exact guaranteed life expectancy of an iPhone is a lot shorter than you'd hope - especially if you're planning on forking out £1,149 for its top range iPhone X.
Apple says that it is only responsible for ensuring the phones last just one year - the default warranty you get upon purchase.
The details were revealed thanks to a class action lawsuit that was launched after several iPhone 6 and iPhone 6 Plus phones began suffering from "touch disease".
Touchscreens on tens of thousands of the phones stopped working - and three law firms have taken Apple to court over it.
Publically, Apple has often said that its phones are the "most durable".
Many people fork out far more than the market average for a smartphone to buy one on the basis that it is one of the highest quality phones.
Apple says that it is only responsible for ensuring the phones last just one year - the default warranty you get upon purchase
Our microwaves and fridges seem to last forever - so why not our phones?
Putting an expiry date on a product is called "planned obsolescence": a profit trick where manufacturers plan or design an item that has an artificially limited shelf life, so it will become obsolete and need to be bought again.
Apple brings out a new smartphone every year.
In comparison, people who purcahse appliances like hoovers, microwaves and fridges tend to buy just one item every few years.
Even Greg Joswiak. vice president of iPhone marketing, recently told Buzzfeed that the iPhone was the "most durable" around.
But in court, Apple's lawyers have argued that it is only responsible for keeping iPhones working for a year.
In a motion that was filed in April, it wrote: "Apple's Limited Warranty expressly provides for a return if the consumer does not agree to 'the terms of the warranty.'"
THE X FACTOR Read all about the new Apple iPhone X that costs an iwatering £999
"Plaintiffs' allegations about the duration of cellular telephone service plans or financing options cannot change the clearly stated one-year warranty that has always applied to Apple's iPhones."
The lawyers added: "Plaintiffs had the options of purchasing a smartphone from a third party or purchasing an extended service plan to extend the duration of the one-year warranty."
So in other words, if you want a phone that lasts longer than a year - shop elsewhere or pay more for a special service plan that will fix your phone after twelve months."
Apple previously said its iPhones were built to last three years.
It's a shame the court probably lacks the technical knowledge to understand this as an admission of failure, the purpose of a warranty is to cover manufacturing defects -
ReplyDeletesuch manufactured products have a "bathtub" reliability curve, (relatively) high failure rate at first use, then a period of time with almost no failures, then a rising failure rate at end of design life.
In a typical situation for consumer-level goods, warranty covers only the first part of the curve (it allows the company to identify the cause of "early failure" defects, and improve production processes), but here the Apple lawyer argues the "bathtub" fits inside one year.
A an electronics designer, that kind of admission "we only have a design life of one year" truly means "we are surprised the thing works at all". Either they are knowingly using defective components, or working good ones well outside their design specifications. Whomever signed off on it should be ashamed to call themselves an engineer.