Briefly:
It is imperative that people check the invoices that
corporations issue to them ESPECIALLY for 'services' that they allegedly
provide.
It is also important to know that sending out a false
invoice is a criminal offence.
We've obtained information about a customer of a water
company, where a challenge to the bill occurred.
The challenge was with regards to the water usage and sewerage
disposal fees.
In this instance the company's employee stated that the
procedure for reading the water meter was followed, also 'stating' that the
person reading the meter did actually go to the property and read that meter.
This sounds all very nice and well, pretty much text book
stuff, right?
Well it would be, IF there was an actual house on the property,
and water usage really did occur.
Hearing the response or rather lack of, from the company's
employee was ... priceless.
The 'company' blatantly lied to the customer that an event occurred
when in reality it did not, and produced a false invoice to be payed.
This is not an isolated incident, where 'customers' you know (hard working, heavily
taxed) mums and dads are defrauded of their cash.
Note: we do not recommend subscription to automatic
deductions by corporations for alleged services they provide, if that is an
option.
