(George W. Bush secretly authorised the NSA to monitor fibre optic cables. Photo: Reuters)
Around the world, government spies and eavesdroppers were tracking the email and internet addresses used by suspected terrorists. Often, those trails led to the world's largest software company and, at the time, largest email provider.
You have to assume everything is being collected.The agents wanted email archives, account information, practically everything, and quickly. Engineers compiled the data, sometimes by hand, and delivered it to the government.