Tuesday, October 11, 2016

Apple 'bendgate' - Trust Apple, sure can't

Many a true blue fair dinkum  Aussie  should be familiar with the iconic advertising catch phrase "Trust British Paints.... Sure can".

Well we put a bit of a twist on this in terms of Apple's more than questionable business practices from many fronts to 
"Trust Apple.... Sure CAN'T!"

How could you trust a company that under Australian law must fix their iPhone digitiser screen, but refuses to acknowledge this is a problem despite many documented instances of this hardware failure.

Apple should be taken to the Australian courts immediately after the first refusal to fix the display.

Conversely Samsung recalled their exploding phone, maybe because of a law suit that could arise as a result of a death caused by the device.

How can you trust a company that used professional stock exchange trader's data to financially benefit the company.

How can you trust a company that played a public farce with regards to the security of its product, i.e not giving the FBI data from an alleged terrorist's iPhone, meanwhile knowing that the encryption key (to access the users data) was already in the hands of the 'authorities'.

Make no mistake about it Apple products are not secure. They have government mandated back doors in the operating system, and the encryption keys are held by the 'authorities', whoever they may be.

There are plenty more dodgy business practices by Apple that we have not mentioned where they may be looked into greater detain in another post.

We do not recommend using or even the purchase of Apple products to store your private, personal or confidential information.

See article from 11 Oct 2016 sans twitter comments by news.com.au of the headline:

Pressure mounts on Apple over ‘touch disease’

PRESSURE is mounting on Apple to acknowledge a technical problem known as touch disease that is plaguing the company’s iPhone 6 and iPhone 6 Plus handsets.

A number of people have complained about the diminishing sensitivity and spotty functionality of the touchscreen on their iPhone 6 device as it gets older. With an unresponsive touchscreen the phone effectively becomes frozen and can’t be used properly.

The problem has been dubbed “touch disease” and according to the blog ifixit.org which coined the term, iPhone repair technicians are getting an increasing number of customers experiencing the annoying issue, which seems to be more common in the larger iPhone 6 Plus version.

Two lawsuits have been filed in Canada against the Californian-based tech giant over the issue while a separate nationwide class action lawsuit was filed in the US in late August complaining about the fault and even accusing Apple of covering it up.

Apple has so far declined to officially acknowledge the problem but pressure is mounting on the company to do something about it.

Three more US firms have signed on to the lawsuit against Apple since it was filed, meanwhile another lawsuit has been lodged in Utah over the engineering flaw, reports Motherboard.

Publicly Apple has been silent, however court filings show the company is aware of the legal efforts being made against it.

A recent filing by Apple shows the company asked to combine the two class-action lawsuits filed in the US.

“Given the similarity between the (Utah) and (California) actions, it would unnecessarily tax judicial resources if these actions were to proceed in separate class action lawsuits,” Apple’s lawyers wrote.

Earlier in the month news.com.au wrote about touch disease and was contacted by a number of Australian customers who had experienced the defect. Some had their phones replaced by Apple while others weren’t so lucky.

 Aside from the obvious symptom of a frozen screen, touch disease is easy to diagnose because handsets will display a flickering grey bar at the top of the screen. The reason for this is that the two tiny “Touch IC” connectors, which translate the tapping and swiping of your fingers on the screen into a machine input, become slightly detached from the phone’s logic board. The result is often a progressive, and seemingly erratic, deterioration of touchscreen function.

According to AppleInsider, touch disease now accounts for 11 per cent of all Apple store repairs, eclipsing all other problems.

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