Services run by the Department of Human Services, including myGov, were “affected by a short 10 minute disruption” on Monday afternoon, general manager Hank Jongen said in a statement.
“After which services were restored. We apologise to any customers who were inconvenienced,” he said.
Although the disruption was relatively mild, a number of Australians took to social media to complain about the issue, not knowing when it would be resolved.
Complaints of the website glitch first began popping up in mid afternoon.
The Australian Tax Office Twitter account responded to a number of complaints on the social media late yesterday afternoon and advised a number of users that the site was back up and running at around 6pm.
Tax returns lodged after the October 31 deadline can face possible late lodgement penalties ranging from about $360 to $900, although there is no guarantee late lodgements will incur the fine.
However the Australian Taxation Office says the deadline will be pushed back until the end of Tuesday, allowing anyone potentially inconvenienced by yesterday’s disruption to file their return today.
“People don’t need to worry, penalties won’t apply for anyone who lodges their tax return tomorrow,” a spokeswoman said in a statement on Monday night.