Under Australian Consumer Law customers that purchase an item are able to receive a refund if the product they purchase is faulty or cannot be exchanged for another of similar quality or performance. In Australia, Apple is subject to consumer laws as everyone else including the law mentioned above.
Many customers who have purchased a program from Apple’s Australian App store, find that it is either faulty, does not perform as described in the product’s performance documentation or is downright fraudulent or deceptive.
Many customers have lodged online remarks about the program, in the program’s user response section, requesting a refund.
These requests have not been attended to by Apple, which under Australian consumer laws is a breach of the law.
Apple as a result has profited from this fraud.
Whilst media and government organisations hide under the banner that technology is advancing at such a rate that it is difficult for the courts to keep up with the changes, this is quite to the contrary in many cases, as can be seen by the action of the governments.
One such case is with respect to revenue collection through speed cameras. Law a re introduced and passed through parliament speedily in order to install and turn on speed cameras.
So far, there have been no mass media reports of a consumer taking Apple to court over stealing $0.99 over a fraudulent program. Conversely if someone steals a paperclip with a value (for example) of $0.05, then they have a criminal record.
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