Campbell Page withholds customer concessions

During this new era of globalisation, it is the policy to outsource a lot of tasks.

There are many benefits, and one of the most important ones is that if fraud occurs, it is difficult to establish, whether the source or the management company is to Blame.

One such instance will be examined in this article. The government outsources the services of job providing externally. One such company under this program is Campbell Page. During this process a LOT of money is exchanged. Jobseekers under the programs are entitled to fare allowance, and petrol vouchers to interviews.

A consultant, lets call him Mark, enrolled six participants into a course that allows the job seekers to get skills required to obtain a job. During this process, it was stated that fare allowance would be given to the participants. Upon an interview with all the participants, NONE were given travel allowance for that entire week.

In another instance, a customer was hurried to a prospective employer. Upon return to Campbell Page the candidate asked for a petrol voucher, and parking expenses. Mark then replied it was too late, and reimbursement will not be given.

In the above mentioned instances, Campbell Page held onto the allocated funds given to the individuals. Questions beckoned are:

• is this an isolated incident,

• does this happen on a regular occurrence,

• did the consultant hold the funds.

Since government services have been outsourced, in any event the lodging of a complaint will be fruitless.