IBM Australian obtained a contract to deliver services, and applications to Australian Unity. It was a unique project to IBM as it was a pioneering venture, and subsequently
a lucrative market could be established.
The project was worth approximately $20 million dollars. The project was mismanaged by middle management ‘fish ‘n’ chip shop’ managers (managers obtained from fish and chip shops to manage an IT environment.), and consequently over budget by approximately $20 million dollars.
When IBM Australia realised that the project was a failure, TOTAL SILENCE was employed during the back out procedure. In the morning, IBM staff, were instructed to act normally, as if the project is still current, whilst in the afternoon, the staff were pulled from the premises, much to the dismay, bewilderment and ANGER to the client.
Naturally what followed was litigation by Australian Unity against IBM Australia, the echo of which were heard in IBM circles in
Just another one of many failed IBM projects
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